Shipping policy

Last Updated: September 20, 2025

At Maar-Wizz Garments & Boutique Store, we are committed to delivering your orders quickly, safely, and cost-effectively. Please read our shipping policy carefully to understand how and when your items will reach you.

1. Processing Time

Orders are typically processed within 1–2 business days after payment confirmation.
Orders placed on weekends or public holidays will be processed on the next working day.
During festive seasons, sales, or promotions, processing times may be slightly longer.

2. Shipping Methods & Delivery Time

We ship orders using trusted courier partners such as Blue Dart, DTDC, Delhivery, India Post, and others.
Standard delivery times are usually:
- Within Kerala: 4–10 business days
- Rest of India: 4–15 business days
- Remote/Outstation areas: 7–20 business days
Delivery timelines are estimates only and may vary due to courier delays, strikes, weather, or unforeseen events.

3. Shipping Charges

Free Shipping may be offered on select products or promotional orders (as mentioned on product pages).
Standard shipping charges (if applicable) will be calculated and displayed at checkout.
Additional charges may apply for remote locations or oversized items.

4. Order Tracking

Once your order has been shipped, you will receive a tracking ID and link via email/SMS/WhatsApp.
You can track the real-time status of your shipment through the courier partner’s website.

5. Delays & Liability

We are not responsible for delays caused by courier partners, customs, or circumstances beyond our control.
Title and risk of loss pass to you once the order is handed over to the courier.
If your order is delayed beyond 15 business days, please contact us at hello.waarwizz@gmail.com with your order details.

6. Incorrect Address or Failed Delivery

Please ensure your shipping details are accurate and complete.
If a package is returned due to incorrect address, incomplete details, or failed delivery attempts, reshipping charges will apply.

7. International Shipping

At present, we ship only within India.
International shipping will be introduced soon—please check back for updates.

8. Damaged or Lost Packages

If your package arrives damaged, please notify us within 48 hours with pictures of the package and product.
In case of lost shipments, we will coordinate with the courier for investigation and resolution.