Privacy policy

Last updated: September 20, 2025

Maar-Wizz Garments & Boutique Store (“we,” “our,” or “us”) operates this website and store, powered by Shopify. This Privacy Policy explains how we collect, use, and protect your personal information when you visit, shop, or interact with us.

By using our Services, you agree to the practices described below.

1. Personal Information We Collect

We may collect the following information when you use our Services:

Contact details: name, phone, email, billing and shipping addresses.
Payment details: debit/credit card information, payment confirmations, bank/UPI details.
Account information: username, password, preferences.
Order details: items viewed, cart activity, purchases, returns, exchanges.
Device & usage info: IP address, browser, device type, and how you use our site.
Communications: details you share with us by email, phone, or messages.

2. How We Collect Information

Directly from you (when you place an order, create an account, or contact us).
Automatically (through cookies, browsing activity, and device data).
From service providers (e.g., Shopify, payment processors, shipping partners).

3. How We Use Your Information

We use your information to:

Process orders, payments, returns, and exchanges.
Deliver products and provide customer support.
Send order updates, confirmations, and offers (only if you opt-in).
Improve our Services and personalize your shopping experience.
Prevent fraud and ensure secure transactions.
Comply with applicable laws (IT Act, 2000 & Digital Personal Data Protection Act, 2023).

4. Cookies and Tracking

We and our partners use cookies to run our store, analyze site usage, and show personalized ads. You can manage cookies in your browser settings.

5. How We Share Information

We may share your personal information with:

Shopify (our hosting platform).
Payment gateways & banks (for secure payments).
Logistics partners (for order delivery).
Marketing partners (only if you consent).
Authorities (if legally required).

We do not sell your personal information.

6. Children’s Privacy

Our Services are not intended for children under 18 years of age. We do not knowingly collect personal data from minors.

7. Security & Data Retention

We use secure systems to protect your information. However, no online service is 100% secure.
We retain your information only as long as needed to provide Services, meet legal requirements, or resolve disputes.

8. Your Rights

Depending on your location, you may have the right to:

Access the personal information we hold about you.
Request correction or deletion of your data.
Request a copy of your data (data portability).
Opt-out of marketing communications at any time.

To exercise your rights, contact us at hello.waarwizz@gmail.com.

9. International Transfers

Your information may be transferred outside India (for example, to Shopify servers). We ensure such transfers are made securely.

10. Complaints

If you have concerns about how we handle your data, please contact us first. If unresolved, you may approach your local data protection authority as per law.